Refund policy
At Marketigo, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day return and refund policy.
Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Products must be unused, in original condition, and in original packaging.
- Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items:
- Gift cards
- Final sale or clearance items (if specified)
- Personal care items (for hygiene reasons, if applicable)
Return Process:
- Contact us at support@Marketigo.site with your order number.
- Our support team will provide return instructions.
- Ship the item back following the provided guidelines.
Refunds:
- Once your return is received and inspected, we will notify you.
- Approved refunds will be processed within 5–10 business days.
- Refunds will be issued to the original payment method.
Exchanges:
We only replace items if they are defective or damaged.